Support - Mail Archive Pro - a Complete Email Storage and Search Tool for MS Outlook

Mail Archive Pro Support

1.) Please always read through the relevant FAQ's first.

2.) See the Mail Archive Pro Help File by pressing the F1 key in MAP.

3.) If you still require technical assistance, please email our technical support team. In your email, be sure to include the following information:

Product Version Number
Found in Help -> About

Operating System
Windows XP, NT, 2000 etc...

Email Client Software & Version
Microsoft Outlook 2000, 2002, 2003...

Please send Mail Archive Pro support emails to:
support@mailarchive.biz

eLicense Support

Mail Archive Pro is distributed and licensed using ViaTech's eLicense system. If you have any questions pertaining to billing or licensing, please contact ViaTech at the address below:

Anschrift:	ViaTech Technologies, Inc. 2847 Grey Oaks Blvd. Tarpon Springs, FL 34688-8159, USA
FAQ: E-Mail:	eLicense FAQ & Support Website support@elicense.com

FAQ - Frequently Asked Questions

eLicense FAQ

I have lost my license! How can I get it back?

How To

Why can't I find certain words with the full text search?
Won't I Need More Disk Space if I Use MAP?
Where Does MAP Save My Emails?
How can I activate Compression or Encryption for the data stored in MAP?

Troubleshooting

The fulltext-search doesn't work! How can I correct this?
The fulltext-search doesn't find mails which are added lately, it needs some hours until they are found. What's that?
Sometimes certain words are not found, but I know that they exist in some mails. Is this a bug?
The uninstall function does not work! How can I uninstall MAP manually?

Download and test Mail Archive Pro immediately, and for free! Without licensing it is executable for 30 days without limitations.

Thomas B.

Sales Agent

"I can quickly search all my email, including my attachments. Why couldn't I do this before?!"

Julia C.

Project Manager

"With MAP, I can find every email referencing a project I completed 3 years ago in no time flat!"

Robert M.

Server Administrator

"Finally, I have a tool that allows me to archive my entire email database on my Exchange server to a separate location without impacting my user community!"